Sage Easy Pay Malaysia Announcements, News, and Alerts
1. How to create new code
2. How to add new employee
3. How to re-join an existing staff
how to joon existing staff
4. How to enter employee EPF number
5. How to change payment from bank to cheque for resign staff
Core → Personnel Details
Search the name, click on Employment Status, click on New for employee ID. Make sure the old employee ID keyed in Cessation Date.
1. Where to enter PCB 2(11) or Slip Jawapan receipt no?
a. CorePay -> Setup -> Income Tax Setup -> Tax Employer Setup
b. Click on Monthly Tax Receipt No
c. Click on New
d. Enter 2011
e. Click generate
f. Start key in receipt no and save
2. Why non-taxable employee record show in E Form?
Employee’s gross taxable above RM30,000 or any monthly gross income reached RM2500 and above will show in E Form.
3. Cannot log-in to EPE Core, the message is “System has reached maximum number of user”
a. EPE Control, click on"Login Audit"
b. Login to the DSN, key in ID and Password
c. Look for empty “Logout Time”
d. Highlighted the empty logout time, row by row
Click on “Logout”
[Link to Download Ver10.7.08 update]
**Should you need any support assistance, kindly please email to inquiry@xglobal.com.my or contact our support consultant at
(+6) 03-8075 3570
Public Holiday for Year 2020 is now available for all 7 countries (Singapore, Malaysia, Indonesia, Thailand, Hong Kong, Brunei and the Philippines)
Managing leave requests where the dates include public holidays is a real chore. To allow employees to apply to start applying for next year's leave correctly and make it easier for you to calculate your employee's leave requests accurately, do update to the latest version.
[Link to Download Ver10.7.07 UP2 update]
**Should you need any support assistance, kindly please email to inquiry@xglobal.com.my or contact our support consultant at
(+6) 03-8075 3570
Managing leave requests where the dates include public holidays is a real chore. To allow employees to apply to start applying for next year's leave correctly and make it easier for you to calculate your employee's leave requests accurately, do update to the latest version.
[Link to Download Ver10.7.07 UP2 update]
**Should you need any support assistance, kindly please email to inquiry@xglobal.com.my or contact our support consultant at
(+6) 03-8075 3570
This new release includes several exciting new employee self-service solutions – Sage ESS, bank disks update, several statutory updates and user experience improvements that will help you increase productivity, stay compliant and more.
Singapore
Stay compliant with us! Employee statistic report and CS format payslip are updated to remove Identity No. in compliance with PDPC NRIC regulations with effective 1st September 2020.
We are excited to announce the soft-launch of Sage ESS Early Adopter version on 4th Sep to a selective group of customers. Sage ESS is a game-changing employee self-service cloud solution that helps our Sage EasyPay customers drive HR & payroll efficiency and improve the employee experience. It’s an intuitive, easy to use, native cloud solution that enables employees to request time-off, review their pay-slips and view their contact records 24x7 anytime, anywhere. Best of all, it helps customers free up 25-50% of their time currently spent on manual leave calculation and payslip issuance, to focus on things that truly matter for the business. Existing customers who want to get Sage ESS Early Adopter version will have to upgrade to the latest Sage EasyPay version. Stay tuned for more details.
Malaysia
Stay compliant with several bank disks and statutory updates
• NEW! AM Bank - EIS submission
• NEW! Public Bank Berhad - EIS submission
• NEW! Maybank - Zakat submission
• Updated! Public Bank Berhad - the salary file format
• Updated! RHB - SOCSO format
Philippines
Stay compliant with several bank disks and statutory updates
• Updated! HSBC - Salary file format
On-going fixes to enhance user experience
[Link to Download EPE Ver10.7.07 update]
[Link to Download ePortal Ver10.7.07 UP1 update]
**Should you need any support assistance, kindly please email to inquiry@xglobal.com.my or contact our support consultant at
(+6) 03-8075 3570
Singapore
Stay compliant with us! Employee statistic report and CS format payslip are updated to remove Identity No. in compliance with PDPC NRIC regulations with effective 1st September 2020.
We are excited to announce the soft-launch of Sage ESS Early Adopter version on 4th Sep to a selective group of customers. Sage ESS is a game-changing employee self-service cloud solution that helps our Sage EasyPay customers drive HR & payroll efficiency and improve the employee experience. It’s an intuitive, easy to use, native cloud solution that enables employees to request time-off, review their pay-slips and view their contact records 24x7 anytime, anywhere. Best of all, it helps customers free up 25-50% of their time currently spent on manual leave calculation and payslip issuance, to focus on things that truly matter for the business. Existing customers who want to get Sage ESS Early Adopter version will have to upgrade to the latest Sage EasyPay version. Stay tuned for more details.
Malaysia
Stay compliant with several bank disks and statutory updates
• NEW! AM Bank - EIS submission
• NEW! Public Bank Berhad - EIS submission
• NEW! Maybank - Zakat submission
• Updated! Public Bank Berhad - the salary file format
• Updated! RHB - SOCSO format
Philippines
Stay compliant with several bank disks and statutory updates
• Updated! HSBC - Salary file format
On-going fixes to enhance user experience
[Link to Download EPE Ver10.7.07 update]
[Link to Download ePortal Ver10.7.07 UP1 update]
**Should you need any support assistance, kindly please email to inquiry@xglobal.com.my or contact our support consultant at
(+6) 03-8075 3570
Indonesia
1. BPJS Pension contribution maximum age is revised to 57 with effective from 1st Jan 2020, therefore the statutory BPJS contribution will be affected. New BPJS Policy (BPJS-Pensiun2020Mar) is now revised with the new age limit to comply the requirement.
[Pay > Setup > Statutory Setup > Statutory Policy Setup > Statutory Policy]
[Link to Download EPE Ver10.7.05 PU7 update]
**Should you need any support assistance, kindly please email to inquiry@xglobal.com.my or contact our support consultant at
(+6) 03-8075 3570
1. BPJS Pension contribution maximum age is revised to 57 with effective from 1st Jan 2020, therefore the statutory BPJS contribution will be affected. New BPJS Policy (BPJS-Pensiun2020Mar) is now revised with the new age limit to comply the requirement.
[Pay > Setup > Statutory Setup > Statutory Policy Setup > Statutory Policy]
[Link to Download EPE Ver10.7.05 PU7 update]
**Should you need any support assistance, kindly please email to inquiry@xglobal.com.my or contact our support consultant at
(+6) 03-8075 3570
The Philipppines
1. SSS contribution rate is revised with effective from 1st Mar 2020, therefore the statutory SSS contribution will be affected. With this, new SSS Policy (SSSYr2020Apr) will be added to the system with the revised rate.
[Pay > Setup > Statutory Setup > Statutory Policy Setup > Statutory Policy]
All active employees will be assigned to this new Policy accordingly.
[Pay > Modules > Statutory Contribution Progression > Statutory Scheme=SSS]
[Link to Download EPE Ver10.7.05 PU6 update]
**Should you need any support assistance, kindly please email to inquiry@xglobal.com.my or contact our support consultant at
(+6) 03-8075 3570
1. SSS contribution rate is revised with effective from 1st Mar 2020, therefore the statutory SSS contribution will be affected. With this, new SSS Policy (SSSYr2020Apr) will be added to the system with the revised rate.
[Pay > Setup > Statutory Setup > Statutory Policy Setup > Statutory Policy]
All active employees will be assigned to this new Policy accordingly.
[Pay > Modules > Statutory Contribution Progression > Statutory Scheme=SSS]
[Link to Download EPE Ver10.7.05 PU6 update]
**Should you need any support assistance, kindly please email to inquiry@xglobal.com.my or contact our support consultant at
(+6) 03-8075 3570
